What our Customers say...
Was referred by a good friend to SERVPRO. Called for water damage service and a mold inspection after my HVAC system flooded my closet. Samantha came out and she was very professional and answered all of my questions about the work going to be done and about insurance coverage for the damage. Would definitely recommend Samantha and SERVPRO to anyone! Thank you !
They did an amazing Job, Don't know what I'd do without SERVPRO... I called in greatly distraught Leah engaged me with outstanding customer service, they came out... on time, the work was speedy and efficient and transformed my disaster to my favorite part of my house. I really appreciate you guys thanks SERVPRO team!!!
A large container of liquid laundry detergent fell to the floor in my laundry room, cracked, and emptied the entire container. Thick, gooey detergent all over the floor and under washer and dryer on pedestals. Some went into the AC closet. The thought of trying to get all that goop up was just too overwhelming for this old lady. How could I possibly get under the washer and dryer? I called SERVPRO. They came out that same day. Within minutes he was on his hands and knees cleaning everything up. He removed the fronts of the pedestals to get at what had flowed under the washer and dryer. Clever! I was so happy I was almost teary-eyed. Truly, "Like it never even happened." So relieved, so happy.
Highly recommend! Very professional crew, efficient and quality work. Will refer to in the future!
Great company. I highly recommend them to anyone who needs help after a disaster.
I was helped by Leah and SERVPRO. I would work again with Leah and SERVPRO again and to recommend her and SERVPRO to others. Leah's helped me so much it brought faith back to me where others scammed me.
They did a great job and came out right away! Highly recommend this company!
Was referred by a good friend to SERVPRO. Called for water damage service and a mold inspection after my HVAC system flooded my closet. Samantha came out and she was very professional and answered all of my questions about the work going to be done and about insurance coverage for the damage. Would definitely recommend Samantha and SERVPRO to anyone! Thank you!
Samantha was amazing and super professional. ??
The crew at SERVPRO honestly seemed intent on making sure the job was done right and that we were as comfortable as possible with them being in our home. I genuinely felt like they put the same care into fixing up our place that they would have with their own homes. We can't thank you enough Michelle!
We had water damage to our hard wood floor and dry wall. Our rep, Michelle, came in and did an extraordinary, outstanding and fantastic job. She was professional, and friendly. She didn't waste any time, got the job done and cleaned up very well. We highly recommend her for any job SERVPRO has for her. Frank and Barbara Murray
We had a flood in our warehouse. Thanks to SERVPRO we were able to get it dried out and save our merchandise.
SERVPRO is a great company to work with. All promises kept and did an extremely thorough job.
Everyone I have dealt with has been very courteous and knowledgeable and very thorough with the work they have done
When a relative of ours passed in their we weren't sure what to do or who to call for the cleanup. We ended up calling SERVPRO and we're so glad we did. They were the most kind, thoughtful, and genuinely caring company we have ever worked with. Not only did they clean everything, they showed up with flowers and followed up to see if there was anything else we needed! I can't say enough great things about this company.
We had a small fire in the garage of our home. SERVPRO came in and cleaned all the soot and made the necessary repairs. They even removed the lingering odor!
They were great after a fire damaged half of my home. Constant communication and they made me feel like I was in great hands.
You are in great hands with SERVPRO of Wesley Chapel
I can't say enough great things about this company and the employees. Hats off to SERVPRO.
Under the circumstances revolving around the current Covid 19 dilemma, SERVPRO did an excellent and quality restoration job due to our condo having severe water damage. The condo looks great now.
SERVPRO technicians, production manager and client care specialist are the most professional water mediation company I have had the pleasure of dealing with. My initial contact was with Walter who was very courteous, took the time to explain everything to me, let me know what was ahead and was very thorough in assessing the damages that had occurred. I had utilized their services on my prior residence and they did a tremendous job.
The SERVPRO team did a fantastic job with fixing water damage to my home. I highly recommend SERVPRO to my family and friends.
This is the company to hire if your house in underwater! Hands down the best company I've hired from start to finish.
Honest and reliable!
They were very responsive, it was easy to schedule, and Mike the Technician did an outstanding job! Completely satisfied.
THOMAS and ERIC of SERVPRO Wesley Chapel came to help after a pipe broke in our house sending gallons and gallons of water into our Master bathroom, bedroom, and downstairs bedroom, bathroom, and living room. It was quite a mess. These guys showed up very quickly on a Sunday, went to work, and professionally dealt with a potentially catastrophic water damage situation. They were incredibly respectful of our personal belongings, polite, efficient, and most importantly incredibly good at what they do. They worked diligently and tirelessly to set up fans and dehumidifiers, tape down cords, remove baseboards, flooring, doors, and even a large piece of ceiling in order to properly remediate the condition. My fiancé and I were very impressed with their skill and service, and would recommend them without hesitation to anyone who suffers a terrible water leak in their home. Since I called SERVPRO right away, dealing with our homeowners' insurance has been much easier. They photograph and document what is needed by the insurance company to expedite the handling of the claim. They return to the property every 24 hours to assess the progress if drying, and ensure that the progress needed to mitigate further damage is going smoothly. MICHELLE came out the next day to check on our machines, and also worked very diligently to make sure our home was being dried out successfully. In summary, THOMAS, ERIC, and MICHELLE of SERVPRO Wesley Chapel have made a tough situation much easier to deal with, and we are very thankful that we called them to help. Highly recommend.
Professional from the start
They worked great with my insurance company and handled everything. Weight was lifted off my shoulders.
Really enjoyable experience under duress
This team was extremely helpful and reassuring. They came to our house after a small flood and had technology to show where the water concerns were. They responded quickly and efficiently to fix our issues. They are very professional and walked us through the whole process.
They call you and let you know when they are on there way. Friendly and curious. They do a great job.
Professional and Productive
Service was excellent, very through, service representative was very knowledgeable, and left no question unanswered, will most certainly use them going forward.
Very detailed in their explanation of everything they did in my home. Felt confident I hired the right company.
Within an hour of reaching out to my local SERVPRO for possible water damage, Michelle was at my door armed with knowledge and all the tools to access the situation. Outstanding customer service to say the least!
Professional from start to finish.
One of the best companies I have ever worked with. Personable, kind, and patient.
Would recommend them to any one needing services they provide!
When something traumatic happens in your home you want a company that knows what they're doing. From start to finish I never questioned that with SERVPRO. They were amazing!!!!!!!
Did a great job cleaning up our water damage.
Very professional and respectful company
Friendly and knowledgeable individuals who know what they are doing. Set up equipment after water damage to dry out walls and floor. Cleaned up after themselves. Would definitely recommend services!
Thomas and Jake were amazing. Quick in and out, explained everything thoroughly, and did an amazing job. Highly recommended!!
When I had a water main leak in the wall between the kitchen and bathroom, SERVPRO of West Pasco was awesome in handling the mold removal. Shanna in the office coordinated with Steven the cabinet guy, Michelle and Gavin maintained the blowers throughout the process, and Josh with his demo team of Kyle and Walter were amazing also. Thanks SERVPRO.
Prompt and professional service.
I would highly recommend SERVPRO for fast reliable service. I had water damage which needed to be addressed quickly to prevent further damage. The SERVPRO team came out immediately and addressed the damage and provided an estimate. When my insurance company wanted to wait to start work until paperwork was processed, SERVPRO provided a solution to get started right away. The work they did was excellent and was completed on schedule. The entire team was professional and at my home when they said they would be! Upon completion, my home was back to normal. Thank you SERVPRO for making a difficult time for me less stressful knowing my home was in good hands!
Did exactly what I asked and were very professsional
Very professional and knowledgeable people to work with. Everything so far has been done to my satisfaction. Looking forward to continuing great service.
Michelle Spencer is the best out there! She is professional, extremely knowledgeable, and took the time to explain exactly what she was doing each step of the way. I would highly recommend SERVPRO and Michelle Spencer! Phenomenal customer service!
I had a great experience with SERVPRO. Daniel and his team were helpful, answered all my questions and were able to remove all of the water damage very quickly.
These guys are the best! Extremely professional!
Thomas, Thank you! Very professional, very informative. Thank you for answering all the many questions we asked and explaining the process. You rock!!!
Great communication and service. My project was done on time and very professionally.
Professional, extremely knowledgeable, and took the time to explain exactly what would be done each step of the way. I would highly recommend SERVPRO! Phenomenal customer service
SERVPRO came within 24 hrs. The work was done within 2 hrs. A perfect job, well done. Serviceman was very nice, helpful. The room he cleaned is beautiful.
We came home late to a flooded kitchen and called SERVPRO of Wesley Chapel. They were here in about an hour and worked through the night. It was crazy, but we felt great about the team working in our home and they got it dried in a few days. We're almost back to normal again thanks to SERVPRO
SERVPRO staff and technicians went out of their way to make me feel comfortable when they were in my home.
Very professional and courteous.
Dan was an amazing and attentive professional that worked tirelessly to go above and beyond in taking care of business. Thanks to him I have absolute confidence in SERVPRO!!
I came home today to my entire house flooded due to a failed braided water line to the toilet in my master bedroom. I called SERVPRO and these guys are the greatest. I am sitting on my front porch while they are tending to business inside. They have given me some relief in this nightmare I am living right now. I would recommend them to everyone that requires the services they give
Michelle Spencer with the Wesley Chapel branch has been out to help with my parents' home numerous times this week after it flooded. She has been available any time of day- including late on a Saturday evening with no notice- and has stayed until what was needed each day was finished. She truly has gone above and beyond and her dedication in this time of need is appreciated immensely. Thank you Michelle for your great attitude and your hard work!!!
A man called Sheldon came one morning in the chaos and destruction of the Florence aftermath. He was given a punch list of jobs to do in our house. The man never stopped!!!Sheldon worked with skill and focus on a huge variety of tasks. He had a high standard of doing the job right and took personal pleasure in doing it that way. He was personable, polite, What an impressive worker both in energy and task integrity. SERVPRO should recognize this employee. He worked the entire day and into the evening. He left behind a myriad of jobs well done. Thank you, Sheldon!
Michelle Spencer was professional and walked me through everything. They were here on time and asked me if I was okay with everything before they even started working and if anything additional came up they contacted me and notified me along with explain in detail the issue.
The crew at SERVPRO honestly seemed intent on making sure the job was done right and that we were as comfortable as possible with them being in our home. I genuinely felt like they put the same care into fixing up our place that they would have with their own homes. We can't thank you enough John and Michelle!
SERVPRO showed up within hours of the request to dry 3 rooms and a hallway after a shut off valve failed. The rapid response and deployment of the necessary drying equipment (12 pieces in all) minimized the damage. The repairs were well done, the thoroughness of the report and pace of drying made selling the property as if the leak had never occurred.
Michelle and Dan came out tonight for our flooded floors. They were both very knoweldable and professional. Both very friendly and had no problem answering all of our questions. I will definatly be recommending SERVPRO to all my friends and family! We can’t thank you enough!
Michelle was amazing! Super fast and showed real concern for the situation we were in. She made the process simple and walked us thru the process of what to expect. I hope I never need to use SERVPRO again but they’d be the first ones I call if it did. Thanks Michelle!
SERVPRO helped my family after we had a fire in our garage. Thank you for all that you did to get our house back to normal.
After I had a small kitchen fire SERVPRO was there only minutes after I called them and helped get my house back up and running.
Very pleasant and efficient crew!
After a tree feel through our house, SERVPRO was there to help! We appreciate all they did to minimize damages and get the job done. Thanks again for all your help!
We had a wonderful experience working with Tony and his construction team Pedro, Lazaro and Eloy. Very professional, attention to detail and making our house feel like a home again. We would recommend them for any home job that needs to be done!!
SERVPRO of Wesley Chapel went out of their way to help me when mold was found in one of my rental properties. I can't thank them enough for their quick response and professional attitudes.
SERVPRO employees were all professional and helpful when the property I managed had a pipe burst.
I thought I would wait for days for help after the big storm, but your crew was securing the damage done by tree limbs within hours. Very impressed with speed and quality.
Your team took care of everything for us after our disaster, even calling our insurance company. Such a huge help!
Great job. We have been very impressed with your professionalism, courtesy and fast response.
Awesome staff and awesome service always provided to our insureds. SERVPRO of Wesley Chapel takes care of our customers in the manner I would want to be treated and taken care of!
Wendy Stevens from SERVPRO has always been a wealth of information. She is a monthly visitor in my office always dropping off new information and informing us about the lunch and learn seminars that they have. When the time came that we finally did need some help due to a fire they were right on top of it and dried my building out. The information and working friendship is irreplaceable. Thank you Wendy and the SERVPRO Team for all you do it does not go unnoticed. If your ever in need don't hesitate to call SERVPRO they will treat you like family.
After a small kitchen fire, I called SERVPRO. They were quick to respond. Jim has been a great point man. Terry, John, Christine, and Lisa were great on cleanup, making sure all residue was cleaned up and all my belongings were put back in order. Professional and courteous. Great customer service
Thank you for meeting with us today Wendy Stevens! Not only did you provide tons of FANTASTIC information, more importantly, you left us with warm fuzzies... It's important to know what the people you work with are made of and you're a keeper.
Good job SERVPRO! Your slogan "Like it never even happened." is not so accurate in this case. More like, Better Than Ever!
I returned home from work to find that my house had sustained massive smoke damage. Walter packed all of my family's personal belongings with so much care! He called me whenever he had questions and was able to help me find a few items I needed after the pack up. The SERVPRO team was amazing during my very stressful time.
After heavy rains flooded our home, our basement was filled with inches of water. SERPVRO came from out of state to help all those affected. Thank you for your listening ear and assistance during this time!
As an insurance agent, we always get asked for references for who can help our insureds when there is damage caused to their home or business. I always include in my recommendations SERVPRO & tell them to call Wendy! She is always on call to handle their issues.
We had a fire at the Apartment Complex where I work and called Wendy at SERVPRO. Wendy and her team were professional and thorough .From the removal of all the debris to the final coat of paint they made what should have been a very stressful time easier on us. And when they were done you would never know anything had happened.
This was our first experience with SERVPRO, and it was excellent. They were extremely fast in responding. Leah, our office contact, was an excellent communicator and very helpful. Kady, the mitigation manager, came out to assess our attic following a roof leak. We were so grateful for her honesty. She took photos and checked for moisture. Her ultimate assessment was that we had caught the leak fast enough that we didn’t actually need any remediation. We were pleasantly surprised and relieved. She didn’t see any evidence of mold growth but said she would be willing to suggest a company to test for us (no pressure to do so though). When searching for someone to do work on our home, one of the first things we look for is a someone who will be honest in assessing the problem. We found that with SERVPRO. If we ever have any future issues, SERVPRO will be our first call. If your home has sustained damage, we would highly recommend Kady as someone who will give you an honest evaluation of the issue.
I had experienced a water damage due to a broken pipe in the wall of the laundry room. SERVPRO responded promptly, and dried my home right away. Cooperation and communication was great. I would like to thank Michelle for her expertise and caring in the rebuilding of my home. Leah and the rest of the staff have been great to work with. I have already recommended SERVPRO to a friend.
Thank you all!
We had water damage in 5 rooms of our house. Jessica really saved us. She coordinated everything from getting us dried out to the removal of our furniture and floors. Everyone was very professional and always showed up when they said they would. I would definitely recommend SERVPRO in the future.
SERVPRO came to my home last week after my clothes washer malfunctioned and flooded the house while I was at Publix. I would like to commend Daniel and team for their quick response. The crew took charge and worked into the night until all the water was gone and the drying equipment was in place. I won't ever run my washer when I'm not home again - but if I need a restoration contractor again, I'd call SERVPRO of East Pasco.
SERVPRO responded to my call in a very timely manner. The technician was professional, polite and very careful with my furniture while doing his work. Since I had such a positive experience, I have recommended them to several friends. They also had been extremely pleased with their work.
We are so grateful for SERVPRO's lightning-fast response to our home when we found an inch of water in our kitchen - due to a faulty ice maker supply line! Doug and crew were onsite in less than two hours and they worked tirelessly to remove the water and help us get set up to dry out the house. Thank you, thank you, thank you!
For sure, the whole process was a major inconvenience on our family, but the considerate and professional care we recieved from our insurance agent, adjuster and the SERVPRO team made it much more bearable for us. I would recommend SERVPRO of East Pasco to anyone facing a water damage in their home or business. They really made it like it never even happened!
Overwhelmed trying to clean up mold on my own, I called SERVPRO of East Pasco for help. Jeremy was knowledgeable and an excellent resource to help me feel comfortable the job was done right. His crew was polite and professional. I'm glad we turned this one over to the professionals.
Great service! All the men were prompt, professional and polite! SERVPRO made a bad situation just like they promised - Like It Never Even Happened!
Our home was damaged by a microwave fire. It seemed small at first but the smoke traveled throughout the home and through all our ducts. SERVPRO cleaned it up and actually made it "like it never even happened."
SERVPRO of East Pasco helped me when mold was discovered in my garage and bathroom. The workers were knowledgeable and professional and explained every detail to me so I understood what to expect and how to know me and my kids were safe in the home. I could not have asked for better service.
SERVPRO was very on the ball throughout the entire process, which was changing all the time! Good service and nice guys. I can reccomend this company.
The crew really took great pains to make my experience as smooth as possible when my kitchen and living room flooded. It was a giant mess, but I was happy to sit back and let SERVPRO take care of it. They did a great job.
The crew really took great pains to make my experience as smooth as possible when my kitchen and living room flooded. It was a giant mess, but I was happy to sit back and let SERVPRO take care of it. They did a great job.
SERVPRO was fast, communicative and did great work. We of course wish we didn't have a flood, but since we did we were very happy we called SERVPRO. I would highly reccomend them to anyone in a similar situation.