What our Customers say...

Testimonials

SERVPRO staff and technicians went out of their way to make me feel comfortable when they were in my home. 

Very professional and courteous.

Dan was an amazing and attentive professional that worked tirelessly to go above and beyond in taking care of business. Thanks to him I have absolute confidence in SERVPRO!!

I came home today to my entire house flooded due to a failed braided water line to the toilet in my master bedroom. I called SERVPRO and these guys are the greatest. I am sitting on my front porch while they are tending to business inside. They have given me some relief in this nightmare I am living right now. I would recommend them to everyone that requires the services they give

Michelle Spencer with the Wesley Chapel branch has been out to help with my parents' home numerous times this week after it flooded. She has been available any time of day- including late on a Saturday evening with no notice- and has stayed until what was needed each day was finished. She truly has gone above and beyond and her dedication in this time of need is appreciated immensely. Thank you Michelle for your great attitude and your hard work!!!

A man called Sheldon came one morning in the chaos and destruction of the Florence aftermath. He was given a punch list of jobs to do in our house. The man never stopped!!!Sheldon worked with skill and focus on a huge variety of tasks. He had a high standard of doing the job right and took personal pleasure in doing it that way. He was personable, polite, What an impressive worker both in energy and task integrity. SERVPRO should recognize this employee. He worked the entire day and into the evening. He left behind a myriad of jobs well done. Thank you, Sheldon!

Michelle Spencer was professional and walked me through everything. They were here on time and asked me if I was okay with everything before they even started working and if anything additional came up they contacted me and notified me along with explain in detail the issue.

The crew at SERVPRO honestly seemed intent on making sure the job was done right and that we were as comfortable as possible with them being in our home. I genuinely felt like they put the same care into fixing up our place that they would have with their own homes. We can't thank you enough John and Michelle!

SERVPRO showed up within hours of the request to dry 3 rooms and a hallway after a shut off valve failed. The rapid response and deployment of the necessary drying equipment (12 pieces in all) minimized the damage. The repairs were well done, the thoroughness of the report and pace of drying made selling the property as if the leak had never occurred.

Michelle and Dan came out tonight for our flooded floors. They were both very knoweldable and professional. Both very friendly and had no problem answering all of our questions. I will definatly be recommending SERVPRO to all my friends and family! We can’t thank you enough!

Michelle was amazing! Super fast and showed real concern for the situation we were in. She made the process simple and walked us thru the process of what to expect. I hope I never need to use SERVPRO again but they’d be the first ones I call if it did. Thanks Michelle!

SERVPRO helped my family after we had a fire in our garage. Thank you for all that you did to get our house back to normal.

After I had a small kitchen fire SERVPRO was there only minutes after I called them and helped get my house back up and running. 

Very pleasant and efficient crew!

After a tree feel through our house, SERVPRO was there to help! We appreciate all they did to minimize damages and get the job done. Thanks again for all your help!

We had a wonderful experience working with Tony and his construction team Pedro, Lazaro and Eloy. Very professional, attention to detail and making our house feel like a home again. We would recommend them for any home job that needs to be done!!

SERVPRO of Wesley Chapel went out of their way to help me when mold was found in one of my rental properties. I can't thank them enough for their quick response and professional attitudes. 

SERVPRO employees were all professional and helpful when the property I managed had a pipe burst. 

I thought I would wait for days for help after the big storm, but your crew was securing the damage done by tree limbs within hours. Very impressed with speed and quality.

Your team took care of everything for us after our disaster, even calling our insurance company. Such a huge help!

Great job. We have been very impressed with your professionalism, courtesy and fast response.

Awesome staff and awesome service always provided to our insureds. SERVPRO of Wesley Chapel takes care of our customers in the manner I would want to be treated and taken care of!

Wendy Stevens from SERVPRO has always been a wealth of information. She is a monthly visitor in my office always dropping off new information and informing us about the lunch and learn seminars that they have. When the time came that we finally did need some help due to a fire they were right on top of it and dried my building out. The information and working friendship is irreplaceable. Thank you Wendy and the SERVPRO Team for all you do it does not go unnoticed. If your ever in need don't hesitate to call SERVPRO they will treat you like family.

After a small kitchen fire, I called SERVPRO. They were quick to respond. Jim has been a great point man. Terry, John, Christine, and Lisa were great on cleanup, making sure all residue was cleaned up and all my belongings were put back in order. Professional and courteous. Great customer service

Thank you for meeting with us today Wendy Stevens! Not only did you provide tons of FANTASTIC information, more importantly, you left us with warm fuzzies... It's important to know what the people you work with are made of and you're a keeper.

Good job SERVPRO! Your slogan "Like it never even happened." is not so accurate in this case. More like, Better Than Ever! 

I returned home from work to find that my house had sustained massive smoke damage. Walter packed all of my family's personal belongings with so much care! He called me whenever he had questions and was able to help me find a few items I needed after the pack up. The SERVPRO team was amazing during my very stressful time.

After heavy rains flooded our home, our basement was filled with inches of water. SERPVRO came from out of state to help all those affected. Thank you for your listening ear and assistance during this time!

As an insurance agent, we always get asked for references for who can help our insureds when there is damage caused to their home or business. I always include in my recommendations SERVPRO & tell them to call Wendy! She is always on call to handle their issues.

We had a fire at the Apartment Complex where I work and called Wendy at SERVPRO. Wendy and her team were professional and thorough .From the removal of all the debris to the final coat of paint they made what should have been a very stressful time easier on us. And when they were done you would never know anything had happened.

This was our first experience with SERVPRO, and it was excellent. They were extremely fast in responding. Leah, our office contact, was an excellent communicator and very helpful. Kady, the mitigation manager, came out to assess our attic following a roof leak. We were so grateful for her honesty. She took photos and checked for moisture. Her ultimate assessment was that we had caught the leak fast enough that we didn’t actually need any remediation. We were pleasantly surprised and relieved. She didn’t see any evidence of mold growth but said she would be willing to suggest a company to test for us (no pressure to do so though). When searching for someone to do work on our home, one of the first things we look for is a someone who will be honest in assessing the problem. We found that with SERVPRO. If we ever have any future issues, SERVPRO will be our first call. If your home has sustained damage, we would highly recommend Kady as someone who will give you an honest evaluation of the issue.

I had experienced a water damage due to a broken pipe in the wall of the laundry room. SERVPRO responded promptly, and dried my home right away. Cooperation and communication was great. I would like to thank Michelle for her expertise and caring in the rebuilding of my home. Leah and the rest of the staff have been great to work with. I have already recommended SERVPRO to a friend.
Thank you all!

We had water damage in 5 rooms of our house. Jessica really saved us. She coordinated everything from getting us dried out to the removal of our furniture and floors. Everyone was very professional and always showed up when they said they would. I would definitely recommend SERVPRO in the future.

SERVPRO came to my home last week after my clothes washer malfunctioned and flooded the house while I was at Publix. I would like to commend Daniel and team for their quick response. The crew took charge and worked into the night until all the water was gone and the drying equipment was in place. I won't ever run my washer when I'm not home again - but if I need a restoration contractor again, I'd call SERVPRO of East Pasco.

SERVPRO responded to my call in a very timely manner. The technician was professional, polite and very careful with my furniture while doing his work. Since I had such a positive experience, I have recommended them to several friends. They also had been extremely pleased with their work.

We are so grateful for SERVPRO's lightning-fast response to our home when we found an inch of water in our kitchen - due to a faulty ice maker supply line! Doug and crew were onsite in less than two hours and they worked tirelessly to remove the water and help us get set up to dry out the house. Thank you, thank you, thank you!

For sure, the whole process was a major inconvenience on our family, but the considerate and professional care we recieved from our insurance agent, adjuster and the SERVPRO team made it much more bearable for us. I would recommend SERVPRO of East Pasco to anyone facing a water damage in their home or business. They really made it like it never even happened!

Overwhelmed trying to clean up mold on my own, I called SERVPRO of East Pasco for help. Jeremy was knowledgeable and an excellent resource to help me feel comfortable the job was done right. His crew was polite and professional. I'm glad we turned this one over to the professionals.

Great service! All the men were prompt, professional and polite! SERVPRO made a bad situation just like they promised - Like It Never Even Happened! 

Our home was damaged by a microwave fire. It seemed small at first but the smoke traveled throughout the home and through all our ducts. SERVPRO cleaned it up and actually made it "like it never even happened."

SERVPRO of East Pasco helped me when mold was discovered in my garage and bathroom. The workers were knowledgeable and professional and explained every detail to me so I understood what to expect and how to know me and my kids were safe in the home. I could not have asked for better service.

SERVPRO was very on the ball throughout the entire process, which was changing all the time! Good service and nice guys. I can reccomend this company.

The crew really took great pains to make my experience as smooth as possible when my kitchen and living room flooded. It was a giant mess, but I was happy to sit back and let SERVPRO take care of it. They did a great job.

The crew really took great pains to make my experience as smooth as possible when my kitchen and living room flooded. It was a giant mess, but I was happy to sit back and let SERVPRO take care of it. They did a great job.

SERVPRO was fast, communicative and did great work. We of course wish we didn't have a flood, but since we did we were very happy we called SERVPRO. I would highly reccomend them to anyone in a similar situation.