When a Storm Strikes Tampa, SERVPRO is Ready!
SERVPRO of Wesley Chapel specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.
Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. Open 24/7, we're there when our community needs us.
Resources to Handle Floods and Storms
When storms hit Wesley Chapel, Land O Lakes, Dade City and beyond, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.
Have Storm or Flood Damage? Call Us Today at (813) 929-9898
Water Damage Do's and Don'ts
When it comes to water, it can cause more damage than you think. Water can easily fit in crevices and cracks, finding its way just about any where in your home or business. Here are some do’s and don’ts when it comes to water damages.
Most important- Shut off the source of water if possible and if you cannot do so, contact a qualified party to get the water shut off. This will save your home or business from getting more damage.
Turn off the circuit breakers for the wet areas. For your safety, its important to disconnect any electrical activity near a source of water.
Remove or prop up wet furniture or upholsteries for even drying and to prevent further damage.
Leave books, newspapers or other colored items near wet carpets or walls, this will help avoid staining.
Use TV’s or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
Use your household vacuum cleaner to remove water, this could cause possible electrical shock or do serious damage to the vacuum cleaner.
The Three Categories of Water Damage
Water damages come in all shapes and sizes and also come in different categories. These categories are Category 1 Water Damage: Clean Water Damages, Category 2 Water Damage: Grey Water Damage, and Category 3 Water Damage: Black Water Damage.
It is important for our SERVPRO technicians to understand the different sources these categories fall under. Each category is to be treated differently to ensure that our clients are not living in a contaminated area. Category 1 water is the least severe on the IICRC scale and this includes broken pipes and water supply lines. Also, it can include things like overflowing sinks and bathtubs and really any toxin-free water.
The next level up from that is a Category 2, “grey water”. This is water that comes from overflowing toilets or washing machines. Even though this water may not be harmful to humans, we still have to remove any affected items and completely disinfect the area.
The most severe is the Category 3 Water aka Black Water. This is the most extreme kind of water and requires immediate action because it might result to serious health risk. Black Water includes things such as sewage, flood water, and seawater. Anything that has been touched by Category 3 water will need to be removed from the property and the dwelling will need to undergo some serious disinfecting.
If you or someone you know has a water damage in their home or business, give us a call at SERVPRO of Wesley Chapel, 727-847-3000.
The Science of Drying
Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its pre loss condition.
While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, the team at SERVPRO of Wesley Chapel is trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business or home suffers water damage, SERVPRO of Wesley Chapel will:
- Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
- Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
- Speed up Mother Nature by using professional drying equipment.
What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.
SERVPRO of Wesley Chapel has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business.
The bottom line? In Wesley Chapel, Land O Lakes, Dade City, and beyond, our team has the training and equipment to help make water damage “Like it never even happened.”
Wesley Chapel Smoke and Soot Cleanup
Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.
Smoke and soot facts:
- Hot smoke migrates to cooler areas and upper levels of a structure.
- Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
- The type of smoke may greatly affect the restoration process.
Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Wesley Chapel will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:
Wet Smoke – Plastic and Rubber
- Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood
- Fast burning, high temperatures, heat rises therefore smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire
- Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.
Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (813) 929-9898
Tips for After a Fire Damage
Fire! Let’s face it, it can be extremely stressful and overwhelming in the moment and most people have no idea what to do when that time comes. Here at SERVPRO of Wesley Chapel we would like to offer some do’s and don’ts of fire and smoke to help guide you.
Limit the movement in the home to prevent the soot particles from being embedded into carpets and upholsteries.
Keep your hands very clean. This is because the Soot mixed with the oil on hands can seep into walls, woodwork and upholstery’s further soiling them.
You can change the HVAC filter, but leave the system off until a trained professional can check the system out to make sure there are no further damages to it.
Attempt to wash any walls or painted surfaces without contacting your SERVPRO of Wesley Chapel professional.
Consume any food or beverages that may have been store close to the fire, heat, or water. These items could be contaminated.
Send garments to the dry cleaner. Improper cleaning of garments and other items in the home could lead to the smoke odor to set in.
My Fire Experience
About a year ago I had one of the worst experiences in my life. I lived on the 3rd floor of an apartment complex with 3 other roommates and my dog. One night it was pouring, thunder, lightning the whole nine yards. One lightning bolt struck and the lights began to flicker but we thought nothing of it. We thought it was just another storm. 10 minutes went by and we heard banging on our door accompanied with yelling. That’s when we knew something was wrong. The Fire Department was at our door telling us the apartment was on fire and we had to evacuate the building now. I grabbed my dog and my purse and ran down the stairs as fast as I could. We sat in our cars and watched the building next to ours burn from a lightning strike catching the roof on fire. Thankfully, everyone was okay, but it was one of the scariest moments of my life. I had no idea what was going on, but we knew that a building was on fire and there was nothing that we could do. We waited for the Fire Department to put it out and thankfully my building was not affected so we were able to go back inside once we got an all clear. We all just went to bed and were grateful it was not our building, and everyone was okay. Unfortunately, this is something that is not so uncommon. If you or someone you know experiences a fire, please call us at 727-847-3000!
Day in the Life of a Marketing Rep
Here is a day in the life of a Marketing Representative here at SERVPRO! I arrive at the office to begin my workday at 8 AM. I begin with logging into our work center and checking out whatever new jobs have come in overnight. Once I filter through those jobs, we begin our Work In Progress meeting and go over all the details of each of the clients losses. We discuss the damage, our plan, and how we can best serve each customer with their unique situation. Next, we discuss employee schedules for the day. I use this information for my schedule so I can meet other staff members to introduce myself to each customer. If I am not going out to see clients, I spend my time promoting our company to potential commercial clients. By creating a route for myself, I can visit multiple customers and potential clients in a day. I grab some marketing materials, sometimes some donuts for some of the commercial jobs that I know are closing that week as a “thank you”, and I am on my way. I spread awareness of SERVPRO, and I get the word out in the community that SERVPRO is a great company to choose when you are looking for cleanup or restoration needs. I love the company that I work for and I want every customer to love them as much as I do!
When You See Green, Think SERVPRO!
Neon green is not my car color preference, but it serves a very specific purpose when it comes to customer and company recognition. It is said that the first person who started SERVPRO did a test to see what color people liked better on cars, which ones stood out and caught the eye more. He had a variety of colors and more times than not people chose the neon green. To this day, all the SERVPRO franchises you see around have the neon green color and when you see green, you think SERVPRO. It Is sort of funny the way that it sticks in people’s minds. One of the questions we ask our clients when they call in for us to come out to help them is, “where did you hear about us?’, and a lot of the times the response will be “I saw your truck, or I saw your cubes driving around town”. We love to hear this because that just goes to show that when our customers see green, they too think of SERVPRO!
Here at SERVPRO we have a 1-4-8 timely assignment. This is to help reduce claims loss expenses. If there is water pouring into a business or a home, time is of the essence. This is the reason we created this guideline. When it comes to any emergency situation, a SERVPRO employee will contact you to arrange a time for service within an hour. Within four hours of the loss coming in one of our SERVPRO trained professionals will be on-site and start the mitigation process. This would be extracting water or anything else that needs to be done to control the situation. Lastly, within eight business hours of the on-site arrival the client will receive a verbal briefing of the scope and the communication with the adjuster will begin. If the client is self-pay, we will have a verbal briefing with the client to see what they want to do to proceed. This really sets us apart from our competition because we strive to exceed our clients expectations by removing fears that the client might have after experiencing a loss, and they will see results in a timely manner.