Recent Posts

Call SERVPRO of Wesley Chapel for Restoration Services after Hurricane Michael

10/15/2018 (Permalink)

While waiting to see where Hurricane Michael would decide to make landfall, your main concern was more than likely for the safety of your family and loved ones. Since the beginning of hurricane record keeping in 1851, there has never been a Category 4 hurricane to make a direct landfall in the Florida Panhandle. Bringing along with his 150 mph sustained winds were storm surges in excess to 6 feet through the Bay Area causing flooding and corresponding damages to local home and businesses.  Now that the storm has passed through and damages have been assessed, what is your next step?

There are ways for you to get the ball rolling on cleaning up and restoring your east Pasco County property. First thing is to understand the risks involved with a situation like the one you are facing. Severe weather systems, like Hurricane Michael, can damage the structural integrity of your home, making it unsafe to enter without appropriate precautions and inspections.

One of the first things that you need to understand about hurricane damage is that the longer restoration takes to begin and complete, the worse the situation stands to get. From openings in the exterior of your home to allow for more water and flood damages to the threat of mold growth, our SERVPRO professionals can arrive quickly to help mitigate the effects of the storm until the official restoration process can begin. Consider that floodwaters from these storm systems are contaminated with chemicals, pesticides, vegetation and perhaps even animal feces.


Our SERVPRO professionals have the expertise and equipment to overcome the obstacles that stand between your currently damaged property and returning it to preloss condition. We have a rapid response team that is available 24/7 to dispatch our technicians to your home or business and begin the process of limiting the damage and assessing the full scope of the harm sustained to begin restoration as quickly as possible. 

When a hurricane has affected your home, you need to think quickly about securing the right services to help you overcome the damages you have sustained. Our SERVPRO of Wesley Chapel team is available anytime by calling (813) 929-9898.

SERVPRO Emergency Ready Profiles

10/12/2018 (Permalink)

Did you know 50% of businesses close down following a disaster? Of the businesses that do survive, the majority had a preparedness plan in place. By Developing a SERVPRO Emergency READY Profile (ERP) for your business, you can know that you are “Ready for whatever happens.” Whether the disaster strikes, SERVPRO of Wesley Chapel has your back.

You can develop your business’s ERP one of two ways:

  1. Download the ERP app to your smartphone and fill out your Emergency READY Profile yourself.
  2. Call SERVPRO of West Pasco directly and ask to make an appointment for one of our team members to come down to your business and fill out an ERP for you! The number to call is (813)929-9898.

  The SERVPRO Emergency READY Program is a no cost assessment of your facility. If needed, having an ERP for your business will save you a LOT of time- and when it comes to mitigation, time is money. Having an Emergency READY Program in place can also minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation.

If you have any questions about the Emergency READY Profile, or if you would like to schedule a time for one of our employees to come to your business and fill one out, give SERVPRO of Wesley Chapel a call at (813)929-9898.

Smoke Alarms: Life Savers

9/18/2018 (Permalink)

When smoke alarms are properly installed and maintained, they save lives. According to the National Fire Protection Association (https://www.nfpa.org/), residential smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local fire marshal to help ensure all codes are met. Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries. In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area. If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross (https://www.redcross.org/). Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on emergency preparedness, contact SERVPRO of Wesley Chapel at (813) 929-9898.

IF A DISASTER STRIKES, WILL YOU BE READY?  

9/11/2018 (Permalink)

“By failing to prepare, you are preparing to fail.” – Benjamin Franklin

Centuries later, these wise words from one of our nation’s founder are still salient – especially today. This week we reach the climatological peak of hurricane season, with Hurricane Florence bearing down on the east coast and several more storms brewing in the Atlantic.  

With that in mind, preparation is keyConsider the following steps to help you better prepare for an emergency situation. 

  • Sign up for local alerts and warnings, download apps and/or check access for wireless emergency alerts. (Try this one from the National Weather Service, or turn to your local news outlets.) https://www.weather.gov/subscribe/ 
  • Develop and test emergency communication plans with family and work places.
  •  Assemble or update emergency supplies. See this list from the National Hurricane Survival Initiative. http://hurricanesafety.org/prepare/hurricane-safety-checklists/ 
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training or class. 
  • Collect and safeguard critical documents. 
  • Plan with neighbors to help each other and share resources. 
  • Document property and obtain appropriate insurance for relevant hazards. 
  • Make property improvements to reduce potential injury and property damage.

Emergencies can happen anytime to anyone. Act now to protect yourself, your family and your property. Over here, preparation is our middle name - SERVPRO of Wesley Chapel stands ready to assist you 24/7. Contact us today at (813) 929-9898.

Storm Response

8/24/2018 (Permalink)

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO of Wesley Chapel can handle any size disaster. Our team will work endlessly to ensure our customers are happy, having one objective in the aftermath of disaster, to make their loss “Like it never even happened.”

The SERVPRO of Wesley Chapel team is ready to handle any size loss. With nearly 1,700 franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

Our SERVPRO Disaster Recovery teams are strategically placed throughout the country, SERVPRO of Wesley Chapel being one of them, to respond when needed. Our teams have a proven track record for success, assisting with cleanup of floods, tornadoes, wildfires, and damage caused from hurricanes.

Whether it’s a major storm event, or faulty appliance to a busted pipe in your Lutz home, SERVPRO of Wesley Chapel will be there with one call to (813)929-9898.

July 2018 Employee of the Month

8/20/2018 (Permalink)

Our most sincere thanks and congratulations go to Michelle Spencer, SERVPRO of Wesley Chapel’s July 2018 Employee of the Month. Michelle is a perennial client favorite, with her special ability to see immediately identify solutions to big problems and a dedication to doing it right every time the first time. This month alone, our office received multiple calls from clients who picked up the phone just to praise Michelle for her hard work and commitment to customer satisfaction.

As a skilled member of our in-house construction team, Michelle first arrives onsite following stabilization of a water or fire damage, and is tasked with the carpentry and other skilled tasks required to put it back together. With nearly a decade of restoration experience under her belt, Michelle uses her expertise to calm the customers’ nerves, making for a smooth transition as we make it “like it never even happened.”

Off the jobsite, Michelle is a central figure in our company culture, taking the lead on fun projects like making clever and creative costumes for community events, such as our annual entry in the West Pasco Chamber of Commerce YPG Chasco Bowling Tournament or our float for local parades. When it comes to fun, she takes it as seriously as she takes her work in clients’ homes.  

Thank you, Michelle, for your upbeat personality, can-do attitude and for being a leader in our production.

June 2018 Employee of the Month

8/20/2018 (Permalink)

Choosing an employee of the month every 30 days is a tough job when you’ve got such an outstanding team - but we’d like to thank Mike for making this month’s choice easy. Huge shout out to SERVPRO of Wesley Chapel’s June 2018 Employee of the Month, Mike Esposito.

Customer service is always a top priority at SERVPRO of Wesley Chapel; however, last month Mike went above the call of duty. After he was unable to contact a customer for a few days (this was unlike the customer as she was always quick to return phone calls) Mike began to worry. He took multiple trips to the home, even after hours to see if he could reach her and eventually calling authorities to conduct a welfare check. Finally, he was able to verify she was alright, but his diligence turned out to be worthwhile.

We appreciate all that Mike did to verify the safety of our customer. In our line of work, due to the complex nature of restoration projects, we tend to spend significant time with our clients, get to know them, and develop important professional relationships. Ultimately, we are committed to our company values that recognize and promote the value of humanity and the ties that bind all of us together.

Thank you, Mike, for living our values in your daily work.

The Four Primary Water Damage Classifications

7/27/2018 (Permalink)

The IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration separates water damage into four distinct classes. Each class is based on the severity of the water damage, and they determine what steps must be followed in the mitigation and restoration process. 

Class 1 Water Damage - the least amount of water, absorption, and evaporation. These are water losses that impact only a small part of a room or area of a facility, or large areas that contain materials that have absorbed a small amount of moisture. Little to no carpeted or absorbent material present. 

Class 2 Water Damage – significant amount of water, absorption, and evaporation. These are water losses that impact full rooms or carpeted areas. Walls are wicked less than 24 inches, and moisture remains in structural materials (Concrete, plywood, and particleboard). 

Class 3 Water Damage – the largest amount of water, absorption, and evaporation. These are water losses that saturate an entire area. Walls are wicked over 24 inches or water may have entered from overhead, impacting ceilings, insulation, or sub-floor. 

Class 4 Water Damage – Specific drying situations. Wet materials with low porosity or permeance such as plaster, brick, and stone. These materials can absorb water into deep pockets and can require extended drying times or specialized procedures and equipment. 

SERVPRO of Wesley Chapel is fully certified to handle any class of water damage from accidental or natural events.

Preventing Mold Growth In Your Dade City Home

7/12/2018 (Permalink)

Molds are fungi that can be found both indoors and outdoors. No one knows how many species of fungi exist, but estimates range from tens of thousands to perhaps three hundred thousand or more. Molds grow best in warm, damp, and humid conditions, and spread and reproduce by making spores. Use the following tips to help prevent mold growth in your home.

  1. Identify problem areas in your home and correct them.Preventing mold from growing or spreading might be as simple as ripping up carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters.
  2. Dry wet areas immediately.Mold can't grow without moisture, so tackle wet areas right away. 
  3. Prevent moisture with proper ventilation.Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. 
  4. Equip your home with mold-resistant products.Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and mold inhibitors for paints. 
  5. Monitor humidity indoors.The EPA recommends keeping indoor humidity between 30 and 60 percent. You can measure humidity with a moisture meter purchased from your local hardware store. 
  6. Direct water away from your home.If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.
  7. Clean or repair roof gutters. Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary and keep an eye out for water stains after storms that may indicate a leak.
  8. Improve air flow in your home.Without good air flow in your home, that excess moisture may appear on your walls, windows and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they’re in. Let fresh air in to reduce moisture and keep mold at bay.
  9. Keep mold off household plants.They're beautiful and help keep your indoor air clean — and mold loves them. The moist soil in indoor plants is a perfect breeding ground for mold, which may then spread to other areas of your house. Instead of getting rid of your plants, try adding a bit of Taheebo tea to the water you give to your houseplants.

SERVPRO of Wesley Chapel has the training, experience, and equipment to handle any mold issues you may find in your home. Call Us Today (813) 929.9898.  

https://www.mnn.com/your-home/at-home/stories/how-to-prevent-mold-9-tips

https://www.cdc.gov/mold/faqs.htm

SERVPRO Convention 2018

7/12/2018 (Permalink)

If you happened to visit Mouseland last month, you may have seen a sea of green and orange, in addition to the usual ubiquitous mouse ear hats.  This year SERVPRO owners and team members from around the country gathered in Orlando for the annual franchise convention. It’s the “go to” event of the year and for the first time I was able to attend.

As SERVPRO of Wesley Chapel's Social Media Specialist, my goal is to represent our brand to the best of my ability and having the opportunity to meet with other franchise teams was a learning experience I’ll never forget. Although we operate as a franchise system and each service center is independently owned and operated, we all work as a family supporting our green and orange brothers and sisters, bouncing ideas off each other, what works and what doesn’t.

What made my experience even better was getting to make the two-hour drive from our New Port Richey office to Orlando with one of the best project coordinators known to man, Shanna. In speaking with her about her time at the convention, she was thrilled to learn about upcoming changes to our systems that will make day to day operations run more efficiently. Shanna added in that the presenters themselves were enthusiastic, making the “learning” experience more than just that, it was fun!

Now that the 2018 SERVPRO convention has ended and we’ve brought back the rich information and ideas to our local office, we’d like to thank the corporate team from Gallatin, Tennessee, for their hard work and dedication for continued growth of the green and orange brand.