Recent Posts

Mold In Your Home? Now What?

1/15/2020 (Permalink)

mold on an interior wall While responding to a water damage, our technicians located growth behind this clients saturated vanity.

Imagine this. After a great night's sleep, you wake up, walk into your bathroom and find a small pond on the floor. Immediately you contact SERVPRO of Wesley Chapel to come out to your home to start a water mitigation. While examining the area they locate some microbial growth behind the vanity. Now what do you do?  

This is the same scenario faced by one of our clients in her spectacular waterfront condo in Dunedin, Florida. Luckily SERVPRO of Wesley Chapel arrived promptly and – as a firm licensed by the State of Florida as a Mold Remediator – we knew exactly what to do. Microbial growth and the dreaded threat of mold sounds overwhelming, but with a team of trained professionals behind you, it doesn’t have to be. Our technicians and project managers are trained to handle such issues so its “Like it never even happened.” 

Here’s a play-by-play of the procedure we use when dealing with any kind of microbial growth. Our No. 1 priority is safety. This is both for our client and our technicians. We protect onsite workers with proper PPE (Personal Protection Equipment) first. Our next step, which is equally important,  is placing containment to separate the uncontaminated area from our work zone and minimize the chance for spores to spread. Next we removed all affected material such as the vanity, bathtub, and even the mirror mounted to the wall. It’s crucial to remove anything that could be affected, and if being saved, we clean and treat it before placing it back. It’s worth noting that while working with mold in any situation we always have air scrubbers in place and negative pressure to ensure that we don’t contaminate anymore of the space. Drywall was then detached, all studs and framing treated and cleaned, and the air scrubber was left overnight to get anything that may have been left behind. The final step in treating this kind of disaster is an independent clearance test, in which an independent environmental hygienist collects air samples to confirm any issues have indeed been remediated. This step provides a confirmation that the property is safe for occupancy and that the procedure was successful.  

So while mold might seem like a reason to panic, rest assured when you use a firm like SERVPRO of Wesley Chapel. 

2019 November Employee of the Month

1/7/2020 (Permalink)

Man in blue striped shirt standing in front of a green truck In-House Construction Manager Sheldon Borris

Honoring the Employee of the Month

WHO: Sheldon B.

WHAT: In-House Construction Team Manager; Skilled Carpenter; Trusted Colleague & Friend; November 2019 Employee of the Month

WHERE: You’ll usually find him at a jobsite, working alongside one of the carpenters he manages and mentors. Rarely will you find him at his desk!

WHEN: Sheldon joined the SERVPRO family seven years ago, working for four years with New Jersey franchise before he moved to Tampa Bay. He joined SERVPRO of Wesley Chapel three years ago and was promoted to management last year.

WHY: Sheldon was honored for his steady, consistent, and skilled work which is always appreciated but especially on a weekend in November when he went out of his way to pull a long day and keep a VIP client happy. Clients regularly applaud Sheldon’s attention to detail and skilled craftmanship, and younger members of the team jockey for opportunities to learn from him. He is patient and kind, and always willing to help – with a smile.

3 Main Causes of Water Damages of 2019

1/2/2020 (Permalink)

Water leak caused by toilet Toilet leak that caused a water damage throughout the bathroom.

With 2019 coming to an end, we are looking back at some of the most frequent sources of water damages we have witnessed this year! Water damages happen every single day and there are so many causes that we could discuss, but here are the top 3 sources we have ran into in 2019, and ways to prevent it from happening to you in 2020.

  1. Hot water heater

As a homeowner you worry about a lot when it comes to your home and a leaking water heater is one of those concerns. This minor nuisance can turn into a very serious problem before you realize what’s going on. With that said, an issue like this needs to handled in a timely and professional manner.

A small puddle of water can be easily cleaned up with very little damage to your floors if you catch it early. However, this small drip can quickly turn into a flood that will cause damage to your sub-floors and even dry-wall if not addressed.

You may be able to distinguish whether or not the leak is an easy enough repair, or if you will need to replace the whole water heater. Regardless of the verdict, we always suggest hiring a licensed plumber to assess the situation and decide the next course of action needing to be taken.

2.Toilet

Toilets. While having a toilet in your home is extremely convenient, it can cause a lot of damage if it starts to leak. Most of us have dealt with a toilet leak at some point. It is one of those household issues that cannot be left unattended for a long period of time or it can cause serious damage to your home. Detecting the cause of leak can be challenging with the number of active parts on it.

Depending on the location of the leak from your toilet, it can also change the type of loss you have from a standard water damage to a sewage loss. This can cause more damage than a standard loss and require a larger, more detailed mitigation. I think we all can agree, sewage throughout our home doesn’t sound very appealing.

  1. Ice Maker supply line

An occasional wet patch under the fridge could be stray backsplash from the water dispenser or a few dropped ice cubes. We’ve all accidently kicked an ice cube or two under the fridge, but when it happens repeatedly, there could be an issue. Those pools of water on the kitchen floor are sure signs that your refrigerator ice maker water line is leaking.

Visions of saturated baseboards and mold behind the walls flash before your eyes, but have no fear, SERVPRO of Wesley Chapel is here.

No matter how, where or why your leak has occurred, we are here to help. SERVPRO of Wesley Chapel is here 24/7 to mitigate any water loss that may be affecting your home. We’re only a phone call away!

Owner/ Operator Jeremy George

12/17/2019 (Permalink)

Jeremy George Owner/Operator Jeremy George

NAME: Jeremy George

POSITION: Owner-Operator

YEARS IN FIELD: 27

  1. How did you get started with SERVPRO?

My parents, Laurie and Andy, joined the SERVPRO franchise community in 1992, and for the first few years, ran the operation from our home and our family were the primary employees. I responded to my first water damage when I was 13. After graduating from the University of Central Florida, I spent some time in Dallas before returning home to work full-time in the business and assist my parents with their retirement goals.

  1. What do you feel has been your greatest reward in this line of work?

I love what we do because we help people when they need it, plain and simple. But as I’ve developed into my role as owner, the ultimate reward for me has been watching our team come together, grow and advance as professionals, and people. We work hard to promote from within, and watching a team member focus in on their interests, skills and goals to begin a meaningful career path that advances them professionally as well as personally, is extremely satisfying. Working with fantastic people, and watching how SERVPRO can assist them in reaching their own goals, is the greatest part of my job.

  1. Does your SERVPRO franchise give back to your community? How?

We do, and it’s easy because our community gives so much to us. This month we sponsored the Festival of Trees, a Christmas tree auction benefitting the Good Samaritan Clinic – one of West Pasco’s most moving nonprofit operations, providing healthcare on a sliding pay scale to underserved populations. We are also , once again, an honored sponsor of the Celebration of Lights, a seasonal effort launched by my dear friend the late Dave Parris to benefit various charities in West Pasco. If you happen to drive by this weekend you can see the SERVPRO of West Pasco animated light, where you’ll find an elf is happily operating an extractor to remove water from a melting snowman. We also give of our time, with me personally serving on the board of the Greater Pasco Chamber of Commerce, and also as an active member of the New Port Richey Rotary Club.

Celebrating 2019 together!

12/10/2019 (Permalink)

Group photo of our SERVPRO of Wesley Chapel team Celebrating the end of the year with our SERVPRO of Wesley Chapel family.

As 2019 comes to a close, the team at SERVPRO of Wesley Chapel took an afternoon off to watch the sunset and celebrate a great year. There are so many accomplishments that we can celebrate, both as a company and individually. We laughed, we danced, and we ate a mashed potato bar!

Each year we recognize our team for outstanding service in three areas, presenting three awards: the Client Service and Care award, the Quantum Leap Award for outstanding professional development, and the Employee of the Year. We were excited to honor the following three teammates:

Samantha A. received the Client Care and Service year, honoring her focus on customers as the dispatcher and her then her recent promotion to Client Care Coordinator. In her new role, Samantha ensures our clients are pleased with the service – from the very beginning of the project through its completion. From what our clients say, we know she and the rest of the team are doing a great job!

Thomas K., received accolades for outstanding professional development with the Quantum Leap Award. Thomas joined the team as a technician this year and immediately dedicated himself to the industry, studying for IICRC certifications and always showing up with a stellar attitude.

Leah P. was honored as our Employee of the Year, following two years as the Client Care and Service recipient. Leah is an extremely dedicated member of our team, taking initiative in many arenas and using problem-solving skills on a daily basis. Known around here as the Water Queen, she handles water damages from the office perspective, turning into a valuable resource for clients who always tell us how her calm nature and steady skills are a big part of the project’s success.

This awesome trio, along with the balance of the SERVPRO of Wesley Chapel team, are the keystone of our company and also leaders in our community while helping our customers in need. We can’t wait to see what 2020 has in store for SERVPRO of Wesley Chapel!

How to prepare for storm season

7/30/2019 (Permalink)

Preparing for a storm might not be a normal part of your life, but research shows just of important it truly is. 

Braving the storm is one thing, but the aftermath is when it might be all up to you. 

Once the storm has gone and the sky os blue again, does not mean you are in the clear. Sometimes you need to survive on your own for at least 72 hours. Surviving is not just staying in your home with your family but it is being self sufficient. Having enough food, water and other necessary items to live off of for an extended period of time.

Having the basics to survive is important, that is why listed below is a general list of items to stock up on well in advance of a storm. Waiting til the last minute is just as bad as trying to go to the store after a storm. The shelves will be empty, supplies out of stock, and roads are crazy. Stocking up weeks or months in advance is always a safe option and should be taken seriously.

Recommended items for basic emergency supply kids include:

  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

How the Unexpected Water Damage Could Occur

7/30/2019 (Permalink)

Our local community knows that SERVPRO of Wesley Chapel has handled numerous residential water damage projects. However, what you might not be as familiar with is our ability to provide water damage cleanup and restoration services for commercial properties. While our company’s job is to clean and restore your home or business after a disaster, we also enjoy providing helpful information for our community. Listed below are some of the most common causes of a water damage done to your commercial facility.

  • Weather

Storm season around here in our neck of the woods is simply common knowledge to most all residents. Whether it be a large rains storm or a full-on hurricane, water damage is rather common as an aftermath from a storm. It can be anything from flooding in multiple rooms of your property, a broken window that just opened allowing water to enter your building, or a fallen tree that harmed your exterior.

  • Plumbing mishaps or Backup

 Pipes being clogged or backed up from a variety of things- food, grease, paper, plastic items, etc.- can create pressure that causes an overflowing appliance. Whether it be the toilet in your bathroom or the sink in your new breakroom, all can be affected by a pipe backup and one major way your business or commercial property can have water damage.

  • Foundation Cracks

Your commercial facility can fall in a world of damage simply because of a crack in your foundation. It can be a small crack that goes unnoticed, or a major weak spot. When your foundation cracks it allows water to creep in and begin doing damage. Not only could it cause you water damage but if materials absorb that water it can lead to mold growth.

  • Pipe Bursts

A pipe burst is one of the most common water damages causes we have seen here at SERVPRO. Pipe bursts are sometimes an inevitable disaster however having regular maintenance done to your plumbing can help alleviate the potential pipe burst in your facility. In addition, taking the proper measure to make sure your plumbing does not get clogged by inappropriate items can help you prevent a pipe burst disaster on your property.

When the unexpected happens, give us a call. We can make your commercial disaster “Like it never even happened.”

Do you have an escape plan in the event of a house fire?

7/29/2019 (Permalink)

A shocking fact that 1.32 million homes go up in flames each year here in the United States. A long with that, over 2,500 human lives are lost as well as more than 12,600 people become injured in residential fires each year.

The American Red Cross has come out with many shocking statistics likes these, but more importantly they have released life saving tips that you can implement into your home and lives.

While disaster happen most of the time uncontrollably, fires are one type of disaster that can you can prepare for and can potentially be prevented.

These tips put out from the Red Cross are pretty easy to implement and can have a big impact on you. When a fire ignites, people inside a home sometimes have as little as two minutes to escape and find safety. Research shows that these tips released from the Red Cross do in fact save lives when practiced regularly. Be prepared, stay safe, Practice your plan.

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. 

Test smoke alarms every month. If they’re not working, change the batteries.

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone

Tricks to preventing Water Damages

7/29/2019 (Permalink)

Disasters that result in water damages are ones that can potentially be prevented with a few tips and tricks from us here at SERVPRO of Wesley Chapel. Listed below are 3 things you can do to avoid damages from water in your home.

  • Observing Your Appliances. 

Our company has cleaned and restored water damages way too many times to count. Often times these damages are from leaking or broken supply lines from appliances. An appliance that uses water such as a washing machines or dishwasher, typically has a little hose attached to them that serves as a supply line. These hoses can crack or break completely resulting in flooding or water being spilled into the area. To avoid a water mess in your home, regularly check and inspect your appliances and supply lines. Check your developing cracks or kinks in your hose and if found, contact your provider for further inspection replace the hose immediately.

  • Regular Bathroom Maintenance

 Conducting regular maintenance to your bathroom can help you spot a leak or pooling water quicker, in order to prevent further damages. When cleaning your bathroom area, check for a potential pipe burst under your sink or toilet. In addition, check for pools of water around your toilet, near your tub or shower, and under your sink or vanity. If standing water is found it is best to remove the liquid immediately in order to stop moisture from being absorbed, then possibly growing mold. Doing regular bathroom maintenance enables you to fully inspect your area and notice a potential issue that can result in water damage.

  • Checking Your HVAC Unit

HVAC units can often times cause moisture problems for a home. The best way to avoid moisture problems from HVAC units is to schedule regular services and have your system checked. Having a professional company service your unit, can stop potential disasters from occurring to your home.

Call SERVPRO of Wesley Chapel when encountering unexpected water damages done to your home. (813)-929-9898

Saving Your Commercial Operation After A Disaster: SERVPRO's Emergency READY Profile

7/26/2019 (Permalink)

Is your business safe after a disaster?

Here at SERVPRO of Wesley Chapel, we have worked with commercial businesses, operations, and facilities of all shapes and sizes. Something that is unique to our company is an emergency preparedness tool that we offer to create for your commercial operation. SERVPRO’s Emergency READY Profile (ERP) is an excellent tool to have on hand when preparing your facility, staff, and yourself for a potential disaster.

Recently our team here at SERVPRO of Wesley Chapel was tasked with creating ERP’s for 11 branches of a global organization that provides our community with recreational services and community facilities. Our management team got together in order to plan how we would conquer this request.

While hammering out the details for this job, it became more apparent of just how important this tool is. Over 50 percent of businesses close permanently after a disaster’s hits, and the other half most all had prepared and had a plan in place.

Our Emergency READY Profiles are created around your operation and your facility. As we personalize this tool to you, it is developing an immediate plan of action that is to be used in the event of a disaster. Most importantly this ERP is for your property manager and entire facility team to know exactly what to do when disaster strikes. When knowing what to do and what to expect in advance, enables you to act within a timely manner. Acting fast is key to minimizing damage done to your property as well as getting help from the right people, quicker.

The SERVPRO ERP tool includes:

  • A no-cost assessment of your facility
  • A concise, personalized Profile Document that contains only the critical information needed in the event of an emergency.
  • Facility details such as shut-off valve locations, priority areas, and priority contact information
  • Establishment SERVPRO of West Pasco as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • A guide to help get back into the building following a disaster.

To create your SERVPRO Emergency READY Profile give us a call at SERVPRO of Wesley Chapel (813)-929-9898. Being prepared for a disaster is not only lifesaving but greatly increases your ability to save your commercial operation.