What our Customers say...

Water Damage Testimonials

We came home late to a flooded kitchen and called SERVPRO of Wesley Chapel. They were here in about an hour and worked through the night. It was crazy, but we felt great about the team working in our home and they got it dried in a few days. We're almost back to normal again thanks to SERVPRO

I came home today to my entire house flooded due to a failed braided water line to the toilet in my master bedroom. I called SERVPRO and these guys are the greatest. I am sitting on my front porch while they are tending to business inside. They have given me some relief in this nightmare I am living right now. I would recommend them to everyone that requires the services they give

Michelle Spencer with the Wesley Chapel branch has been out to help with my parents' home numerous times this week after it flooded. She has been available any time of day- including late on a Saturday evening with no notice- and has stayed until what was needed each day was finished. She truly has gone above and beyond and her dedication in this time of need is appreciated immensely. Thank you Michelle for your great attitude and your hard work!!!

The crew at SERVPRO honestly seemed intent on making sure the job was done right and that we were as comfortable as possible with them being in our home. I genuinely felt like they put the same care into fixing up our place that they would have with their own homes. We can't thank you enough John and Michelle!

SERVPRO showed up within hours of the request to dry 3 rooms and a hallway after a shut off valve failed. The rapid response and deployment of the necessary drying equipment (12 pieces in all) minimized the damage. The repairs were well done, the thoroughness of the report and pace of drying made selling the property as if the leak had never occurred.

Michelle and Dan came out tonight for our flooded floors. They were both very knoweldable and professional. Both very friendly and had no problem answering all of our questions. I will definatly be recommending SERVPRO to all my friends and family! We can’t thank you enough!

Michelle was amazing! Super fast and showed real concern for the situation we were in. She made the process simple and walked us thru the process of what to expect. I hope I never need to use SERVPRO again but they’d be the first ones I call if it did. Thanks Michelle!

This was our first experience with SERVPRO, and it was excellent. They were extremely fast in responding. Leah, our office contact, was an excellent communicator and very helpful. Kady, the mitigation manager, came out to assess our attic following a roof leak. We were so grateful for her honesty. She took photos and checked for moisture. Her ultimate assessment was that we had caught the leak fast enough that we didn’t actually need any remediation. We were pleasantly surprised and relieved. She didn’t see any evidence of mold growth but said she would be willing to suggest a company to test for us (no pressure to do so though). When searching for someone to do work on our home, one of the first things we look for is a someone who will be honest in assessing the problem. We found that with SERVPRO. If we ever have any future issues, SERVPRO will be our first call. If your home has sustained damage, we would highly recommend Kady as someone who will give you an honest evaluation of the issue.

I had experienced a water damage due to a broken pipe in the wall of the laundry room. SERVPRO responded promptly, and dried my home right away. Cooperation and communication was great. I would like to thank Michelle for her expertise and caring in the rebuilding of my home. Leah and the rest of the staff have been great to work with. I have already recommended SERVPRO to a friend.
Thank you all!

We had water damage in 5 rooms of our house. Jessica really saved us. She coordinated everything from getting us dried out to the removal of our furniture and floors. Everyone was very professional and always showed up when they said they would. I would definitely recommend SERVPRO in the future.

SERVPRO came to my home last week after my clothes washer malfunctioned and flooded the house while I was at Publix. I would like to commend Daniel and team for their quick response. The crew took charge and worked into the night until all the water was gone and the drying equipment was in place. I won't ever run my washer when I'm not home again - but if I need a restoration contractor again, I'd call SERVPRO of East Pasco.

We are so grateful for SERVPRO's lightning-fast response to our home when we found an inch of water in our kitchen - due to a faulty ice maker supply line! Doug and crew were onsite in less than two hours and they worked tirelessly to remove the water and help us get set up to dry out the house. Thank you, thank you, thank you!

For sure, the whole process was a major inconvenience on our family, but the considerate and professional care we recieved from our insurance agent, adjuster and the SERVPRO team made it much more bearable for us. I would recommend SERVPRO of East Pasco to anyone facing a water damage in their home or business. They really made it like it never even happened!

Great service! All the men were prompt, professional and polite! SERVPRO made a bad situation just like they promised - Like It Never Even Happened! 

SERVPRO was very on the ball throughout the entire process, which was changing all the time! Good service and nice guys. I can reccomend this company.

The crew really took great pains to make my experience as smooth as possible when my kitchen and living room flooded. It was a giant mess, but I was happy to sit back and let SERVPRO take care of it. They did a great job.

The crew really took great pains to make my experience as smooth as possible when my kitchen and living room flooded. It was a giant mess, but I was happy to sit back and let SERVPRO take care of it. They did a great job.

SERVPRO was fast, communicative and did great work. We of course wish we didn't have a flood, but since we did we were very happy we called SERVPRO. I would highly reccomend them to anyone in a similar situation.